画像と動画をつくる。
最高の画像・動画モデルを、ひとつのスタジオに。
Runway scores 4.5 on G2, but 88% of its Trustpilot reviews give it one star.
執筆：KevinEvery rating read on 19 October 2026
We read Runway's reviews on 19 October 2026. G2 rates it 4.5 out of 5 from 70+ reviews, while Trustpilot scores runwayml.com 1.2 out of 5 from 365+ reviews. On Trustpilot, 88% of reviewers give it one star, and verified customer complaints center on rapid credit depletion where the $15/mo plan only yields ~50 seconds of video, locked proprietary models with no Veo 3.1 or Sora 2, and point-solution pricing.
ZemithOur pick
Zemith Plus gives you Google Veo 3.1, Sora 2, Kling, Seedance and chat LLMs for $15.99/mo.
- Generate video with Google Veo 3.1, OpenAI Sora 2, Kling, Seedance 2.5, Wan, PixVerse and Ltx inside one Creative Studio.
- 1.5M monthly credits on Plus ($15.99/mo) and 3M on Professional ($29.99/mo), with full transparent per-model credit consumption.
- Switch between GPT, Claude, Gemini and Grok for scriptwriting and prompts without paying a separate chat subscription.
- Chain text prompts, image generation, background removal and video generation in the Visual Workflow Builder.
Runway + AI Chat Stack$74.99/mo
Runway Standard $15 + ChatGPT Plus $20 + Claude Pro $20 + Midjourney $10 + Speech $9.99
Zemith Plus$15.99/mo
Veo 3.1, Sora 2, Kling + 12 image models + GPT/Claude/Gemini chat + 1.5M credits
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Here is how Runway is rated on the two biggest review platforms.
4.5
G2, 70+ reviews · 19 Oct 2026 確認
G2 verified business reviewers praise Runway's motion brush, camera control presets, and Gen-4 visual styling, while pointing out steep credit depletion and occasional motion warping:
5 stars71%
4 stars20%
3 stars5%
2 stars2%
1 star2%
1.2
Trustpilot, 365+ reviews · 19 Oct 2026 確認
Trustpilot consumer reviewers express heavy frustration over rapid credit burn, credits being deducted for warped or unusable generations, and difficulty contacting support for credit refunds:
5 stars6%
4 stars1%
3 stars2%
2 stars3%
1 star88%
Runway's Trustpilot profile (runwayml.com) scores 1.2 out of 5 across 365+ reviews read on 19 October 2026, with 88% one-star ratings complaining about fast credit depletion.
Generate cinematic video using Google Veo 3.1, OpenAI Sora 2, Kling, Seedance 2.5 and Wan in one unified studio.
These are the three complaints Runway reviewers repeat most.
Rapid credit depletion burns through the $15/mo plan in roughly 50 seconds of video.
“The credits disappear in minutes. You get 625 credits for $15 a month which only lets you generate around 50 seconds of video. Even if the output is completely warped or unusable, your credits are gone forever.”Trustpilot, 1 star, 16 Oct 2026
“Credits burn so fast you can barely finish a test concept. A few prompt adjustments and you are forced to buy expensive credit packs or wait until next month.”Trustpilot, 1 star, 14 Oct 2026
On ZemithEvery paid plan includes a transparent monthly credit balance: 1.5M credits on Plus ($15.99/mo) and 3M on Professional ($29.99/mo). You can see exact per-second costs before rendering, and affordable $10 top-ups (800k credits) keep your creative pipeline running without forcing tier upgrades.
Locked into Runway's proprietary video model with no access to Veo 3.1, Sora 2, or Kling.
“You are completely locked into Runway's model. When Google Veo or Kling release breakthrough updates with better physics or photorealism, you have to go buy another separate subscription somewhere else.”Trustpilot, 1 star, 15 Oct 2026
“If Runway's engine struggles with your prompt, you have no alternative. You just keep burning credits on the same model hoping for a better seed.”Trustpilot, 1 star, 17 Oct 2026
On ZemithCreative Studio puts 7 top video models in one interface: Google Veo 3.1, OpenAI Sora 2, Kling, Seedance 2.5, Wan, PixVerse, and Ltx. If a prompt needs ultra-realistic human motion, switch to Veo 3.1 or Kling in the same prompt box with zero friction.
Point-solution pricing: paying $15 to $95/mo for video while still needing separate chat and image tools.
“Paying $15 every month for Runway just to generate a few short clips, plus $20 for ChatGPT and $10 for Midjourney, puts my monthly AI bill near $80. It's way too expensive for independent creators.”Trustpilot, 1 star, 18 Oct 2026
“Runway is only for video. You still need other tools to write scripts, generate concept art, and research your topics. The multi-tool subscription fatigue is real.”Trustpilot, 1 star, 18 Oct 2026
On ZemithZemith Plus costs $15.99/mo ($14.99/mo yearly) and consolidates your entire creative stack: 7 video models, 12 image models (Flux 2, Nano Banana, GPT Image), multi-model chat (GPT, Claude, Gemini, Grok), real Office file creation, and Library research notebooks under one subscription.
すべてのワークスペースツールを1つのサブスクリプションに。
Chain script prompts, image generation, upscaling and video generation into reusable automated pipelines.
答えだけでなく、仕上がった成果物を。
一度頼むだけで、そのまま送れるドキュメント、スライド、スプレッドシート、PDFが手に入ります。
面倒な作業はおまかせください。
クラウドタスクは不在の間も作業を続けます。スケジュール実行も可能です。
どんなファイルからも学べる。
PDF、リンク、YouTube 動画を、ポッドキャスト、クイズ、フラッシュカード、マインドマップに変換できます。
集中を切らさない。
FocusOS でチャット、メモ、ホワイトボードを並べて開いたまま、作業の流れを止めずに切り替えられます。
いつものアプリとつながります。
Notion、Linear、Canva、Airtable など。作成や変更の前には必ず確認します。
話しかけて、画面を見せる。
カメラや画面を見ながら、リアルタイムで音声会話。
一度つくれば、いつでも実行。
ビジュアルキャンバス上でモデルとツールをつなげ、ひとつのプロンプトから完成したプロモ動画まで仕上げます。
定型業務を自動化。
ブリーフィング、レポート、リマインダーをスケジュール実行。必要なときには準備ができています。
どんな録音も、メモに。
会議や講義をアップロードすると、タイムスタンプ付きの文字起こしが作成され、ワンクリックで要約できます。
移動中も、耳で聴く。
ドキュメントやメモを自然な音声に変換できます。多彩な声から選ぶことも、自分の声を使うこともできます。
仕事ごとに最適なモデルを使えます。
GPT、Claude、Gemini、Grok、DeepSeekなどをひとつのチャットで。いつでも切り替えられます。
This is what Runway reviewers like, and Zemith does it too.
Strong camera motion controls, Act-One performance, and video-to-video styling.
“Runway's camera control tools like pan, zoom, and roll give you director-level control over generated scenes when you need specific angles for B-roll.”G2, 5 stars, 12 Oct 2026
On Zemith tooCreative Studio provides granular camera path controls, aspect ratio selection, motion speed sliders, and visual workflow nodes that let you pass generated frames into video generation models with precise motion steering.
Browser-based timeline and motion brush tools for short clips.
“The web interface is polished and responsive. Being able to paint motion onto specific areas of an image with the motion brush makes animating still photos straightforward.”G2, 4 stars, 14 Oct 2026
On Zemith tooZemith's Creative Studio and Visual Workflow Builder give you interactive node-based pipelines on the web, with background removal, generative fill, 4x AI upscaling, and direct export to your Projects library.
How Runway compares with Zemith on monthly cost, models and built-in tools.
Public US monthly prices and included capabilities, checked 19 October 2026.
| Capability | Runway Standard | Runway Pro | Zemith Plus | Zemith Professional |
|---|---|---|---|---|
Monthly price (USD) Billed monthly / yearly | $15/mo ($144/yr — $12/mo) | $35/mo ($336/yr — $28/mo) | $15.99/mo ($179.88/yr — $14.99/mo) | $29.99/mo ($299.88/yr — $24.99/mo) |
AI model families Switch mid-chat | Runway proprietary models only (no chat LLMs) | Runway proprietary models only (no chat LLMs) | GPT, Claude, Gemini, Grok, DeepSeek, Kimi, Qwen, GLM, MiniMax, Mistral, Sonar | All Plus models + Claude Opus, GPT 6 Sol & Astra, Gemini 4 Argon, Sonar Pro |
Mid-chat model switching & routing Compare providers in one thread | Not available (video generator only) | Not available (video generator only) | Switch between GPT, Claude, Gemini, Grok & DeepSeek inside the same conversation | Switch mid-chat across every flagship reasoning model + custom default model |
Monthly usage & credit transparency Predictable allowance | 625 credits/mo (~50s Gen-4 video; lost on warped clips) | 2,250 credits/mo (~180s video; credits lost on failures) | 1.5M credits/mo + visible per-model credit cost + optional top-ups | 3M credits/mo + Max Mode + visible per-model cost + optional top-ups |
Web search & Deep Research Multi-step cited reports | Not included | Not included | Built-in live web search + multi-step cited Deep Research reports + Perplexity Sonar | Built-in live web search + Deep Research + Perplexity Sonar Pro |
Image generation & editing studio Text-to-image, inpaint & upscale | Basic Text-to-Image & Inpainting (Runway only) | Text-to-Image & Inpainting (Runway only) | Creative Studio: Nano Banana, GPT Image, Flux 2, Seedream + bg removal, 4x upscale, generative fill, object swap | Full Creative Studio + highest-tier image models & batch editing |
AI video generation Text-to-video & image-to-video | Runway Gen-3 / Gen-4 only (locked into single engine) | Runway Gen-3 / Gen-4 only (locked into single engine) | Google Veo 3.1, OpenAI Sora 2, Kling, Seedance, Wan, PixVerse & Ltx in Creative Studio | Veo 3.1, Sora 2, Kling, Seedance, Wan, PixVerse & Ltx + Motion control workflow nodes |
Finished Office file deliverables Real downloadable files | Not included | Not included | Word (.docx), PowerPoint (.pptx), Excel (.xlsx) & PDF built in cloud sandbox with live preview | Word (.docx), PowerPoint (.pptx), Excel (.xlsx) & PDF built in cloud sandbox with live preview |
Document Library & Study Studio Up to 50 sources per notebook | Not included | Not included | 2-speaker AI podcasts, interactive quizzes, flashcards, mind maps, infographics, slide decks & phone call with sources | 2-speaker AI podcasts, interactive quizzes, flashcards, mind maps, infographics, slide decks & phone call with sources |
Background & scheduled Cloud agents Runs with the app closed | Not included | Not included | Interactive chat + visual workflows | Zemith Cloud: up to 35 recurring cron schedules, 3 concurrent background tasks, email & push alerts |
Connected app plugins with approval Human-in-the-loop actions | Not included | Not included | Notion, Linear, Canva, Airtable, Google Calendar, Gmail & Drive — asks approval before any write | Notion, Linear, Canva, Airtable, Google Calendar, Gmail & Drive — works in chat & Cloud agents |
Live Voice with camera & screen sharing Real-time multimodal voice | Not included | Not included | Real-time voice conversation that sees your live camera or shared screen | Real-time voice conversation that sees your live camera or shared screen |
Speech Studio (STT, TTS & Voice Cloning) Audio transcription & synthesis | Basic lip-sync audio generation only | Lip-sync audio generation only | Timestamped speaker-diarized Speech-to-Text + multi-speaker Text-to-Speech + custom voice cloning | Timestamped speaker-diarized Speech-to-Text + multi-speaker Text-to-Speech + custom voice cloning |
Visual Workflow Builder Node-based automation canvas | Timeline & motion brush editor only | Timeline & motion brush editor only | Chain prompts, web search, image gen, cutout & video nodes into reusable workflows | Full Workflow Studio including Motion video transfer nodes |
AI Notes, Whiteboard & FocusOS Side-by-side workspace apps | Not included | Not included | Rich-text AI Notes, infinite canvas Whiteboard, and FocusOS split-screen tabs | Rich-text AI Notes, infinite canvas Whiteboard, and FocusOS split-screen tabs |
Projects, memory, teams & 50+ quick tools Web, iOS & Android | Asset folders (Team plans cost extra per seat) | Asset folders (Team plans cost extra per seat) | Projects, editable memory, shared team threads, 50+ AI tools (humanizer, rewriter, YouTube to blog) on Web, iOS & Android | Projects, editable memory, shared team threads, 50+ AI tools on Web, iOS & Android |
Our verdict: Runway has great camera controls, but rapid credit burn and single-model lock-in make it an expensive island.
- G2 rates Runway 4.5 out of 5 across 70+ reviews for creative camera tools, but Trustpilot rates runwayml.com 1.2 out of 5 across 365+ reviews (88% one-star).
- Top complaints in October 2026 highlight that the $15/mo Standard plan only buys ~50 seconds of video, with credits consumed even on warped or distorted generations.
- Zemith Plus costs $15.99/mo and gives you Google Veo 3.1, OpenAI Sora 2, Kling, Seedance, Wan, 12 image models, and GPT/Claude/Gemini/Grok chat together.
- If you want to generate cinematic video with Veo 3.1, Sora 2, Kling and Seedance in one studio, explore Zemith AI Video Generator, or compare plans below.
These are the questions people ask about Runway reviews.
Is Runway Standard worth $15 a month in 2026?
Runway Standard provides 625 credits per month for $15, which translates to roughly 50 seconds of Gen-4 video. If you only produce occasional short clips and don't mind single-model lock-in, it works. However, if you also need chat AI, image generation, or access to Google Veo 3.1 and Kling, Zemith Plus gives you the full multi-model stack for $15.99/month.
What is Runway's rating on Trustpilot and G2?
On G2, Runway holds a 4.5 out of 5 rating from 70+ verified business reviews. On Trustpilot, runwayml.com holds a TrustScore of 1.2 out of 5 from 365+ consumer reviews, with 88% giving a 1-star rating (checked 19 October 2026).
What do users complain about most in Runway reviews?
Reviewers frequently complain about fast credit burn, credits being deducted even when a video turns out distorted or ignores the prompt, being restricted to Runway's proprietary model, and high point-solution pricing.
Does Runway refund credits for failed video generations?
Runway's policy does not automatically refund credits for generations that warp, hallucinate, or miss prompt instructions. Users must submit manual support tickets, which reviewers report rarely result in credit restorations.
Is there a better alternative to Runway for AI video?
Zemith Plus ($15.99/month or $14.99/month billed yearly) provides access to Google Veo 3.1, OpenAI Sora 2, Kling, Seedance 2.5, Wan, PixVerse, and Ltx, plus 12 image generators, multi-model chat (GPT, Claude, Gemini, Grok), and office file creation under one transparent credit pool.
Try Zemith free — Google Veo 3.1, Sora 2, Kling and top AI chat in one workspace.
Start free on ZemithRead these next to compare the other tools.
- Runway pricing, plans and the real monthly cost
- The best Runway alternatives in 2026, ranked
- Zemith AI video generator with Veo 3.1 and Kling
- Zemith AI image generator and Creative Studio
- Zemith AI workflow builder for video pipelines
- Zemith vs ChatGPT, feature by feature
- Zemith vs Claude, feature by feature
- Zemith vs Gemini, feature by feature
- Zemith vs Perplexity for deep research
執筆者：Kevin · Founder at Zemith
Founder of Zemith, the all-in-one AI workspace built for people who use GPT, Claude, Gemini, Grok and Creative Studio every day.
I spend my weeks testing model releases, pricing structures and real document, research and creative workflows across Web, iOS and Android.