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Otter Pro caps file imports at 10 a month. Zemith transcribes uploaded interviews by the minute, then Claude analyzes them. Costs, limits and who should stay.
If you record interviews on a phone or a handheld recorder and upload the files afterwards, Otter's file-import caps are the thing to check before you pay. As of October 21, 2026, Otter's free plan allows 3 imports for the life of the account, and Pro allows 10 imports a month, each up to 90 minutes (Otter pricing). A better fit for that job is a tool that charges by the minute and has no import count, and then lets you analyze the transcripts with a strong model in the same place. Otter is still the better product if you record live meetings or need named speakers on every line.
That per-minute option is what we'd pick, and it's ours: Zemith Plus at $15.99 a month ($179.88 a year). Its Speech to text tool transcribes an uploaded recording with timestamps for 800 credits per started minute, and the plan includes 1.5 million credits a month, enough for about 31 hours of audio if you spend nothing else. The same plan gives you Claude 5.5 Sonnet to summarize, code and compare the transcripts afterwards, and Library Projects to keep a whole study's transcripts together.
Limits and prices for transcribing files you upload, as of October 21, 2026 (US dollars):
| Zemith Plus | Otter Pro | Rev Essentials | |
|---|---|---|---|
| Price | $15.99/mo or $179.88/yr | $16.99/mo or $8.33/mo billed yearly | $29.99/mo or $25.49/mo billed yearly, per seat |
| Transcription allowance | 1.5M credits, about 1,875 minutes | 1,200 imported minutes | 5,000 AI minutes |
| Files per month | No count limit | 10 imports | Up to 10 files at once |
| Longest file | Limited by the 25 MB size cap | 90 minutes per conversation | Not stated on the pricing page |
| Speaker labels | No | Yes, taggable speakers | Not stated on the pricing page |
| Live meeting bot | No | Yes | Not stated on the pricing page |
| Ask questions about the transcript | Chat with Claude, GPT, Gemini and others, drawing on the plan's credits | 50 AI chat queries a month | Not stated on the pricing page |
Sources: Otter pricing and Rev pricing, both read October 21, 2026. Zemith's rate and cap are in the Speech tool; plan prices are on the pricing page. Otter's Free plan is 300 minutes a month, 30 minutes per conversation and 3 lifetime imports. Rev's human transcription starts at $1.99 a minute.
Rev's pricing page shows a notice that its payment system was having technical difficulties when we read it, so check sign-up works before you plan around it.
It is if your interviews arrive as files. Otter counts every uploaded recording against the monthly import cap, whatever its length, so a researcher who finishes twelve interviews in a week hits the Pro limit with two to go. Business lifts it (unlimited imports, 4 hours per conversation), but that's $30 a month, or $19.99 a month billed yearly, per user.
The per-conversation limit matters too. Pro stops at 90 minutes, which covers most single interviews but not a long focus group or an oral-history session.
If you mostly record live on a laptop, none of this applies. Otter's live recording minutes are a separate allowance (1,200 a month on Pro), and its meeting bot is the reason most people choose it.
One hour of audio costs 48,000 credits, because every started minute is 800 credits. Zemith shows the credit quote for the file you picked before you press Transcribe audio, so there's no surprise.
| Audio | Credits | Share of 1.5M Plus credits |
|---|---|---|
| One 30-minute interview | 24,000 | 1.6% |
| One 50-minute interview | 40,000 | 2.7% |
| Twelve 50-minute interviews | 480,000 | 32% |
| 30 hours of audio | 1,440,000 | 96% |
A top-up is $10 for 800,000 credits, which is 1,000 minutes, about $0.60 per hour of audio. That's the marginal price once you've used the plan's credits. Credit rates are from the product's code and pricing configuration, October 21, 2026.
Zemith is dearer per hour than Otter Pro yearly (about $0.42 an hour if you use all 1,200 minutes every month) and Rev Essentials yearly (about $0.31). The case for Zemith isn't the transcription rate. It's that the transcript lands next to a model that can read it, in a plan you may already be paying for.
Often, but not always. Zemith accepts MP3, MP4, WAV, M4A, FLAC, OGG and WebM files up to 25 MB. How long that is depends on the bitrate your recorder uses:
So a 90-minute interview recorded at a music-quality bitrate needs to be re-exported at a lower one, or split in two. Free tools like Audacity or your phone's own trim feature do either in a minute. WAV files are the usual trap: an hour of WAV is hundreds of megabytes, so convert it first.
Say you have twelve customer interviews of about 50 minutes each and you need themes by Friday.
Chat on top of that is cheap compared with the transcription. Reading one 8,000-word transcript (about 11,000 tokens) and writing a 1,500-token summary with Claude 5.5 Sonnet costs roughly 8,500 credits, so summarizing all twelve one by one adds about 100,000 credits. The whole job fits comfortably inside one month of Plus.
If you want the result as a document, ask for a Word file or a slide deck from the same chat. Zemith builds the real file from the conversation on paid plans. The AI transcription page and the Zemith for researchers page cover the same workflow, and our Gemini Notebook vs Claude Projects comparison goes deeper on keeping a pile of sources in one Project.
Stay on Otter if you record live. It joins Zoom, Teams and Meet, takes notes as people talk and attaches speaker names. Zemith can't do any of that: it transcribes audio files you upload and nothing else.
Choose Rev if you need a human-checked transcript for quotation or a legal record. Its human service starts at $1.99 a minute, and its AI plans are cheaper per hour than any of the others here.
Look at a dedicated tool too if you transcribe more than about 30 hours a month. At that volume Business plans with high minute pools are the better buy, and Zemith's credits would also be going on everything else you use it for.
We read Otter's and Rev's own pricing pages on October 21, 2026 and took Otter's plan limits from the table on its page. Cost per hour is our own arithmetic from those published allowances and prices, assuming you use the full allowance every month. TurboScribe's pricing page wouldn't load for our requests, so it isn't in the table. Zemith's credit rate, file cap, accepted formats, plan prices and Library limits were checked against the product's code and pricing configuration the same day. We didn't test transcription accuracy for any of these tools, so run a clip with your own audio before committing.
If your interviews are recordings you upload and you want to analyze them with Claude afterwards, Zemith Plus at $15.99 a month covers about 31 hours of transcription a month with no import count, and the same credits pay for the summaries and the report. If you live in meetings, or you need speaker names, stay with Otter. For human-checked transcripts, pay Rev.
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