Arcads wins fans with its AI actor library, while trials, billing and support drag it to 2.6 on Trustpilot.

By KevinEvery rating and review checked on 11 November 2026

We read Arcads' public Trustpilot profile (2.6 out of 5 across 192 reviews, 49% of them one-star) and its official help center on 11 November 2026. Marketers like the 1,000+ AI actors and the friendly founder-level support, while negative reviews cluster around a card-required trial that rolls into a paid plan, charges after cancelling, and uneven generation quality. Arcads keeps its prices inside the app, and reviewers report Starter at $110/month. Zemith Plus ($15.99/month) gives you 1.5M monthly credits for Ad Maker, Brand Kit, Product Studio, Virtual Try-On, Language Swap dubbing, video models and AI chat.

Zemith

Arcads

ZemithOur pick

Zemith Plus gives you UGC video ads, product photos, try-on and AI chat for $15.99/mo.

Ad Maker turns one product photo and a one-line pitch into vertical 9:16 presenter ads, with three AI-written scripts in proven UGC angles: Hook, Problem to solution and Testimonial.
Pick an AI-made stock presenter, upload your own photo, or cast a saved AI Influencer character, then burn in bold word-by-word captions for sound-off feeds.
Brand Kit fills itself in from your website (colors, fonts, logo, tone and rules), and Remix/Recast keeps a winning ad's moves while swapping the people, the product or the look.
The same $15.99/mo plan covers Product Studio, Virtual Try-On, Language Swap dubbing, Lipsync, video with Kling V3.0, Veo 3.1, Seedance 2.5 and Wan, plus GPT, Claude, Gemini and Grok to write briefs and hooks.

Arcads Starter (reported in-app price)$110/mo

8,000 credits, about 10 talking-actor videos at 800 credits each; credits reset every cycle

Zemith Plus$15.99/mo

1.5M credits · Ad Maker + Brand Kit + Product Studio + Try-On + Veo 3.1, Kling V3.0 + GPT, Claude & Gemini

Start free on Zemith

Free plan · $0 today · No card needed

How Arcads is rated on Trustpilot.

2.6

Trustpilot, 192 reviews · read 11 Nov 2026

Reviews split almost down the middle: 41% five-star reviews thank named support staff and praise the app, while 49% one-star reviews cite the trial, charges after cancelling, support response and generation quality:

5 stars41%

4 stars4%

3 stars2%

2 stars4%

1 star49%

Read on Arcads' public Trustpilot page on 11 November 2026. Trustpilot notes that Arcads has not invited reviews recently. Arcads does not have a public G2 score we could verify, so we show Trustpilot only.

Check competitor pricing, add it to the memo and post it to our Notion board pageWeb search

GPT 6 Astra

Files in chat

Created by agent / Q3 board memo.docx

Q3 board memo

Revenue grew 18% this quarter and churn fell to 2.1%. Here is how our pricing compares before the board meeting.

Competitor pricing

Company	Plan	Price
Northwind	Team	$12 per seat
Contoso	Business	$18 per seat
Fabrikam	Pro	$24 per seat

Add a product photo, pick a presenter and a script angle, and get vertical presenter ads with word-by-word captions, with the exact credit cost shown before you render.

The three complaints Arcads users repeat most in 2026.

A card-required trial that turns into a paid plan, and feels limited while it lasts.

“they offer a misleading free trial only to find out that you can barely use the platform”Trustpilot, 1-star review, Nov 2026

“If you don't cancel, the Starter monthly plan starts after 72 hours.”Arcads Help Center, Official FAQ, Checked 11 Nov 2026

On ZemithZemith's Free plan needs no card. When you upgrade, Plus is a public $15.99/month with 1.5M credits, and every ad shows its exact credit cost before you render.

Charges after cancelling, and unused credits lost at the end of the cycle.

“I canceled my service before the end of the billing cycle and then they charged me still.”Trustpilot, 1-star review, Nov 2026

“It takes effect at the end of the billing cycle, and unused credits are lost.”Arcads Help Center, Official FAQ on cancelling, Checked 11 Nov 2026

On ZemithCancel Zemith anytime from your profile. Top-up credits ($10 for 800,000) never expire, so what you buy for a launch is still there next month.

Slow support replies and generations that miss the mark.

“Customer service doesn't exist and the generations are horrible.”Trustpilot, 1-star review, Oct 2026

On ZemithAd Maker lets you edit or rewrite every script before rendering, so you only render the ads you chose. When a take misses, Remix/Recast keeps the moves and swaps the presenter, product or look instead of starting from zero.

What Arcads genuinely gets right, and how Zemith builds on it.

Friendly, hands-on support from named team members.

“App experience is simply WOW, and the guys, especially Nilo, are amazing.”Trustpilot, 5-star review, Nov 2026

“Nico is an absolute pleasure. I had messed up my account and he fixed it all for me.”Trustpilot, 5-star review, Nov 2026

On Zemith tooZemith support is one email away at [email protected], and the app ships updates almost every day on Web, iOS and Android.

A large AI actor library made for performance ads.

“1,000+ Captivating AI Actors”Arcads homepage, Official product claim, Checked 11 Nov 2026

On Zemith tooAd Maker gives you AI-made stock presenters, your own photo, or a saved AI Influencer character with front, side and close-up views you can reuse in ads, photos, try-on and Director films.

How Arcads compares with Zemith on price, ad tools and everyday AI work.

Arcads credits from its help center, dollar prices as reported by reviewers who checked in-app; Zemith from zemith.com/pricing. Checked 11 November 2026.

Capability	Arcads Starter	Arcads Pro	Zemith Plus	Zemith Professional
Monthly price (USD) Published or reported	Reported $110/mo · 8,000 credits	Price shown in-app · 48,000 credits	$15.99/mo ($179.88/yr · $14.99/mo)	$29.99/mo ($299.88/yr · $24.99/mo)
Talking presenter ads UGC-style video	800 credits per talking-actor video (about 10 a month)	Same rate, more credits	Ad Maker: 9:16 presenter ads from a product photo, exact quote before render	Ad Maker with 2x the monthly credits (3M)
Scripts & angles Who writes the ad	Ad presets, Studio and the Arcads Agent	Same, plus public API	3 AI-written scripts (Hook, Problem to solution, Testimonial) + Brand Kit from your URL	Same, plus top chat models like Claude Opus to rework copy
Custom presenter Your face or a brand character	Custom actors start on Pro	Included	Upload your photo or cast a saved AI Influencer character; Face Swap and Character Swap included	Same, with 2x the monthly credits (3M)
Product photos & try-on Store-ready visuals	Actor product showcase and wear-your-clothes prompts; no Shopify product studio	Same as Starter	Product Studio (labels untouched, Shopify import) + 4-piece Virtual Try-On	Product Studio + 20-photo Batch Edit + Virtual Try-On
Credit rollover What happens to unused credits	Resets every cycle	Rolls over	1.5M monthly credits + $10 top-ups that never expire	3M monthly credits + top-ups that never expire
AI chat, research & files Briefs, hooks, reports	Not included	Not included	GPT, Claude, Gemini, Grok + Deep Research + Word, PowerPoint, Excel & PDF	All Plus tools + Claude Opus, flagship GPT & Cloud agents

Our verdict: Arcads has a big actor library, while Zemith Plus ($15.99/mo) gives you UGC ads plus the rest of your creative and AI stack.

Arcads sits at 2.6/5 on Trustpilot (192 reviews), with half of reviewers giving one star over trials, billing and support.
Reviewers report Arcads Starter at $110/month for 8,000 credits, about ten talking-actor videos, with credits that reset every cycle.
Zemith Plus ($15.99/month) includes Ad Maker, Brand Kit, Remix/Recast, Product Studio, Virtual Try-On, dubbing, Veo 3.1 and Kling V3.0 video, and GPT, Claude and Gemini chat.
Want the full credit math before you decide? Read our Arcads pricing breakdown.

Questions people ask about Arcads.

Is Arcads legit?

Yes, Arcads is a real AI video ad platform with 1,000+ AI actors used by performance marketers. Its Trustpilot score is 2.6/5 across 192 reviews (11 November 2026): 41% five-star and 49% one-star, with most complaints about the trial, charges and support.

What do people complain about most on Arcads?

The card-required 72-hour trial that becomes a paid Starter plan, being charged after cancelling, unused Starter and Creator credits resetting each cycle, slow support, and generations that need several tries.

Is Arcads worth $110 a month?

At the reported $110/month, Starter covers about ten talking-actor videos (800 credits each). Zemith Plus is $15.99/month and includes Ad Maker, Brand Kit, Product Studio, Virtual Try-On, video models and AI chat on 1.5M credits.

Can Zemith make Arcads-style UGC ads?

Yes. Ad Maker turns a product photo and pitch into vertical 9:16 talking ads with an AI-made presenter, your own photo or a saved character, three script angles (Hook, Problem to solution, Testimonial) and word-by-word captions.

Does Zemith translate ads into other languages?

Yes. Language Swap dubs clips of up to 60 seconds into 21 languages with lip-sync, and can keep the speaker's own voice in nine of them, including Spanish, French, German, Portuguese and Japanese.

Make UGC video ads, product photos and try-on looks in one $15.99/mo workspace.

Open Ad Maker

Read these next to compare the other ad and avatar tools.

Article by Kevin · Founder at Zemith

Founder of Zemith, the all-in-one AI workspace built for people who use GPT, Claude, Gemini, Grok and Creative Studio every day.

I spend my weeks testing model releases, pricing structures and real document, research and creative workflows across Web, iOS and Android.