---
title: "Manus AI Reviews 2026: Ratings, Complaints & Credits | Zemith"
description: "Manus AI scores 4.3 on G2 from 55+ reviews, but 88% of its 210+ Trustpilot reviews give 1 star. The top complaints, quoted, and what Zemith does."
url: "https://www.zemith.com/en/learn/manus-review"
datePublished: "2026-10-19"
dateModified: "2026-10-19"
content_type: "text/markdown"
---

[Learn](https://www.zemith.com/en/learn) / Manus AI reviews

# Manus AI rates 4.3 on G2, but 88% of its Trustpilot reviews give it one star.

By Kevin · Every rating read on 19 October 2026

We read Manus AI's reviews on 19 October 2026. G2 rates it 4.3 out of 5 from 55+ reviews, while Trustpilot scores manus.im 1.2 out of 5 from 210+ reviews. On Trustpilot, 88% of reviewers give it one star, with widespread complaints about runaway credit drain on failed agent loops, expiring monthly credits, and lacking everyday multi-model chat and creative tools.

## Zemith Professional gives you autonomous Cloud agents, 35 cron schedules and 3M credits for $29.99/mo—not $200.

- Run autonomous background agents in sandboxed cloud containers with full browser, terminal, Python, and up to 35 recurring cron schedules.
- Transparent monthly credits: 1.5M credits on Plus ($15.99/mo) and 3M on Professional ($29.99/mo), with no surprise drains on failed runs.
- Switch between GPT, Claude, Gemini, Grok, DeepSeek, and Sonar mid-chat whenever you need fast answers instead of a 15-minute agent loop.
- Creative Studio (image & video generation) and 50-source Study Library included at no extra cost.

- **Manus Pro Heavy:** $200/mo (_40,000 credits/mo · Expiring credits · Agent-only interface_)
- **Zemith Professional:** $29.99/mo (_3M credits/mo · Cloud agents + 35 schedules + Multi-model chat + Creative Studio_)

[Start free on Zemith](https://www.zemith.com/app) (Free plan · $0 today · Cancel anytime)

## Here is how Manus AI is rated on the two biggest review sites.

### G2: 4.3/5 (55+ reviews, read 19 Oct 2026)

Source: [G2](https://www.g2.com/products/manus/reviews)

G2 reviewers praise Manus for autonomous browser navigation and multi-step data scraping when tasks succeed, while noting high credit consumption and slow execution on ambiguous instructions:

- 5 stars: 64%
- 4 stars: 21%
- 3 stars: 8%
- 2 stars: 4%
- 1 star: 3%

### Trustpilot: 1.2/5 (210+ reviews, read 19 Oct 2026)

Source: [Trustpilot](https://www.trustpilot.com/review/manus.im)

Trustpilot's summary reflects extreme consumer anger: 88% give 1 star, highlighting runaway credit burn on failed loops, steep monthly tiers where unused credits expire, and total refusal to issue refunds:

- 5 stars: 6%
- 4 stars: 1%
- 3 stars: 2%
- 2 stars: 3%
- 1 star: 88%

Trustpilot reviews for manus.im read on 19 October 2026 show that 88% of reviewers rated it 1 star, overwhelmingly citing rapid credit exhaustion without deliverables.

## These are the three complaints Manus AI reviewers repeat most.

### Runaway autonomous credit drain burns entire monthly allowances on looping tasks.

> “I gave Manus a simple research task. It went into a loop trying to bypass a CAPTCHA and consumed 3,200 of my 4,000 monthly credits in 12 minutes, producing nothing. Support refused to refund the credits.” — [Trustpilot](https://www.trustpilot.com/reviews/6acf8b912f913d091e0a8174), 1 star, 15 Oct 2026

> “A single failed agent session burned half my monthly subscription. The credit pricing is completely unforgiving when the agent gets stuck in recursive retries.” — [Trustpilot](https://www.trustpilot.com/reviews/6ad21b343c192083fba2901c), 1 star, 17 Oct 2026

**On Zemith:** Tasks run with strict step limits and transparent credit meters. If an agent encounters unexpected friction or CAPTCHAs, it pauses and requests human guidance instead of burning through thousands of credits in an unsupervised loop. Plus gives you 1.5M credits ($15.99/mo) and Professional gives you 3M credits ($29.99/mo).

### Steep pricing tiers ($20 to $200/mo) where unused monthly credits expire without rollover.

> “Paying $40 for 8,000 credits felt steep, but what really stung was seeing my remaining 3,000 credits disappear at the billing cycle reset. You lose what you don't burn.” — [Trustpilot](https://www.trustpilot.com/reviews/6ad150f146a894017bb1824d), 1 star, 16 Oct 2026

> “The jump from $40/mo to $200/mo for heavy usage is extreme. There is no affordable middle ground to scale up without risking hundreds of dollars.” — [Trustpilot](https://www.trustpilot.com/reviews/6ad4b8908f921471bba2904e), 1 star, 18 Oct 2026

**On Zemith:** Zemith Professional is $29.99/month ($24.99/mo billed yearly) with 3M monthly credits, and affordable top-ups starting at $10 for 800k credits that never force you into an extortionate $200/month tier.

### Manus is built only for asynchronous agent tasks, lacking everyday chat, creative tools, and study libraries.

> “Sometimes I just want a quick 5-second answer from Claude or GPT. Having to wait minutes for Manus to spin up a browser container for basic questions makes it unusable as a primary AI workspace.” — [G2](https://www.g2.com/products/manus/reviews#review-9290142), 2 stars, 16 Oct 2026

> “No multi-model switching, no image editing tools, and no notebook library. For $40+ a month it should do far more than just browser automation.” — [Trustpilot](https://www.trustpilot.com/reviews/6ad391103b482089fba3017e), 1 star, 18 Oct 2026

**On Zemith:** Zemith delivers instant multi-model chat across GPT, Claude, Gemini, Grok, and DeepSeek, alongside background Cloud agents. You also get Creative Studio for image and video synthesis and Library notebooks for 2-speaker podcasts, quizzes, and mind maps.

## This is what Manus AI reviewers like, and Zemith does it too.

### Autonomous browser interaction and web scraping when tasks succeed.

> “When Manus nails a complex data extraction across multiple passwordless sites, it feels like magic watching it navigate and compile a clean CSV.” — [G2](https://www.g2.com/products/manus/reviews#review-9261048), 5 stars, 14 Oct 2026

**On Zemith too:** Zemith Cloud agents run in isolated sandboxed browsers with DOM interaction, JavaScript execution, screenshot capture, and Python data processing to extract structured data reliably.

### Asynchronous task execution and step-by-step visual replay.

> “Being able to send a task, close the laptop, and watch the replay of what the agent actually clicked and typed is really well engineered.” — [G2](https://www.g2.com/products/manus/reviews#review-9298371), 4 stars, 17 Oct 2026

**On Zemith too:** Zemith Cloud tasks run on remote infrastructure with real-time logs, step-by-step audit trails, and automatic push or email notifications the moment your deliverables are ready.

## How Manus AI compares with Zemith on monthly cost, models and built-in tools.

Public US monthly prices and included capabilities, checked 19 October 2026.

| Capability | Manus Pro ($20/mo) | Manus Pro Heavy ($200/mo) | Zemith Plus | Zemith Professional |
| --- | --- | --- | --- | --- |
| **Monthly price (USD)** (Billed monthly / yearly) | $20/mo (4,000 credits) or $40/mo (8,000 credits) | $200/mo (40,000 credits) | $15.99/mo ($179.88/yr — $14.99/mo) | $29.99/mo ($299.88/yr — $24.99/mo) |
| **AI model families** (Switch mid-chat) | Proprietary agent routing only (no direct model choice) | Proprietary agent routing only | GPT, Claude, Gemini, Grok, DeepSeek, Kimi, Qwen, GLM, MiniMax, Mistral, Sonar | All Plus models + Claude Opus, GPT 6 Sol & Astra, Gemini 4 Argon, Sonar Pro |
| **Mid-chat model switching & routing** (Compare providers in one thread) | No direct chat or model switching | No direct chat or model switching | Switch between GPT, Claude, Gemini, Grok & DeepSeek inside the same conversation | Switch mid-chat across every flagship reasoning model + custom default model |
| **Monthly usage & credit transparency** (Predictable allowance) | 4k–8k credits (runaway tasks burn 1k–4k credits per run, expire monthly) | 40,000 credits/mo (expires monthly, no rollover) | 1.5M credits/mo + visible per-model credit cost + optional top-ups | 3M credits/mo + Max Mode + visible per-model cost + optional top-ups |
| **Web search & Deep Research** (Multi-step cited reports) | Autonomous web browsing agent | Autonomous web browsing agent with expanded timeout | Built-in live web search + multi-step cited Deep Research reports + Perplexity Sonar | Built-in live web search + Deep Research + Perplexity Sonar Pro |
| **Image generation & editing studio** (Text-to-image, inpaint & upscale) | Not included | Not included | Creative Studio: Nano Banana, GPT Image, Flux 2, Seedream + bg removal, 4x upscale, generative fill, object swap | Full Creative Studio + highest-tier image models & batch editing |
| **AI video generation** (Text-to-video & image-to-video) | Not included | Not included | Veo 3.1, Kling, Wan, Seedance 2.5 in Creative Studio | Veo 3.1, Kling, Wan, Seedance 2.5 + Motion control workflow node |
| **Finished Office file deliverables** (Real downloadable files) | Browser-generated markdown/text files | Browser-generated markdown/text files | Word (.docx), PowerPoint (.pptx), Excel (.xlsx) & PDF built in cloud sandbox with live preview | Word (.docx), PowerPoint (.pptx), Excel (.xlsx) & PDF built in cloud sandbox with live preview |
| **Document Library & Study Studio** (Up to 50 sources per notebook) | Not included | Not included | 2-speaker AI podcasts, interactive quizzes, flashcards, mind maps, infographics, slide decks & phone call with sources | 2-speaker AI podcasts, interactive quizzes, flashcards, mind maps, infographics, slide decks & phone call with sources |
| **Background & scheduled Cloud agents** (Runs with the app closed) | Single-run async tasks (no recurring cron schedules) | Single-run async tasks with queue priority | Interactive chat + visual workflows | Zemith Cloud: up to 35 recurring cron schedules, 3 concurrent background tasks, email & push alerts |
| **Connected app plugins with approval** (Human-in-the-loop actions) | Browser-based login sessions (fragile session cookies) | Browser-based login sessions | Notion, Linear, Canva, Airtable, Google Calendar, Gmail & Drive — asks approval before any write | Notion, Linear, Canva, Airtable, Google Calendar, Gmail & Drive — works in chat & Cloud agents |
| **Live Voice with camera & screen sharing** (Real-time multimodal voice) | Not included | Not included | Real-time voice conversation that sees your live camera or shared screen | Real-time voice conversation that sees your live camera or shared screen |
| **Speech Studio (STT, TTS & Voice Cloning)** (Audio transcription & synthesis) | Not included | Not included | Timestamped speaker-diarized Speech-to-Text + multi-speaker Text-to-Speech + custom voice cloning | Timestamped speaker-diarized Speech-to-Text + multi-speaker Text-to-Speech + custom voice cloning |
| **Visual Workflow Builder** (Node-based automation canvas) | Not included (script/prompt execution only) | Not included | Chain prompts, web search, image gen, cutout & video nodes into reusable workflows | Full Workflow Studio including Motion video transfer nodes |
| **AI Notes, Whiteboard & FocusOS** (Side-by-side workspace apps) | Task history log only | Task history log only | Rich-text AI Notes, infinite canvas Whiteboard, and FocusOS split-screen tabs | Rich-text AI Notes, infinite canvas Whiteboard, and FocusOS split-screen tabs |
| **Projects, memory, teams & 50+ quick tools** (Web, iOS & Android) | Web task log only | Web task log only | Projects, editable memory, shared team threads, 50+ AI tools (humanizer, rewriter, YouTube to blog) on Web, iOS & Android | Projects, editable memory, shared team threads, 50+ AI tools on Web, iOS & Android |

## Our verdict: Manus is an interesting browser agent experiment, but severe credit burns and lack of everyday tools make it hard to justify.

- G2 rates Manus AI 4.3 out of 5 across 55+ reviews for complex web scraping, while Trustpilot rates manus.im 1.2 out of 5 across 210+ reviews (88% one-star).
- Reviewers repeatedly warn about runaway credit consumption where a single failed task burns 1,000 to 4,000+ credits, expiring monthly credits, and jumping to $200/mo for heavy usage.
- Zemith Professional ($29.99/mo) provides robust autonomous Cloud agents with sandboxed browser and terminal, up to 35 cron schedules, 3M credits, and full access to GPT, Claude, Gemini, Grok, and Creative Studio.
- If you are comparing autonomous agent capabilities, explore [Zemith Autonomous AI Agent features](https://www.zemith.com/en/features/ai-agent), or check our full pricing breakdown below.

## These are the questions people ask about Manus AI reviews.

### Is Manus AI worth the subscription price in 2026?

Manus is intriguing for single, automated web-scraping or multi-step research runs, but its pricing model is unforgiving. A single failed run can consume thousands of credits, and unused credits expire each month. Zemith Professional gives you 3M credits for $29.99/mo, with background Cloud agents, scheduled cron jobs, and everyday multi-model chat.

### Why does Manus AI have a 1.2 score on Trustpilot?

On Trustpilot, 88% of reviewers give manus.im 1 star. The overwhelming complaints cite runaway credit burn where looping tasks burn through an entire monthly allowance with no deliverable produced, combined with strict no-refund policies.

### Do unused Manus credits roll over to the next month?

No. Manus monthly subscription credits expire at the end of every billing cycle. If you buy a plan with 8,000 credits and only use 2,000, the remaining 6,000 credits vanish on your renewal date.

### What happens when a Manus agent gets stuck or fails a task?

Reviewers report that when Manus encounters CAPTCHAs, paywalls, or ambiguous UI elements, it repeatedly attempts workarounds, deducting credits for each browser action and LLM call until your balance is depleted or the timeout is reached.

### What is the best alternative to Manus AI for autonomous agents?

Zemith Professional ($29.99/month) provides autonomous Cloud background agents in sandboxed containers with full browser and terminal execution, up to 35 recurring cron schedules, and 3M credits across Claude Opus, GPT 6 Sol, and Gemini 4 Argon.

## Run autonomous background agents, scheduled tasks and multi-model chat on Zemith.

[Start free on Zemith](https://www.zemith.com/app)

## Read these next to compare the other tools.

- [Manus AI pricing, credits and the real monthly cost](https://www.zemith.com/en/learn/manus-pricing)
- [The best Manus AI alternatives in 2026, ranked](https://www.zemith.com/en/learn/manus-alternatives)
- [Autonomous AI Agent: background research and scheduled tasks](https://www.zemith.com/en/features/ai-agent)
- [AI Workflow Builder: node-based automation canvas](https://www.zemith.com/en/features/ai-workflow-builder)
- [Deep Research: multi-step cited web investigations](https://www.zemith.com/en/features/deep-research)
- [Multi-Model AI Chat: GPT, Claude, Gemini and Grok in one app](https://www.zemith.com/en/features/multi-model-ai-chat)
- [Zemith vs ChatGPT, feature by feature](https://www.zemith.com/en/products/zemith-vs-chatgpt)
- [Zemith vs Claude, feature by feature](https://www.zemith.com/en/products/zemith-vs-claude)
- [Zemith vs Perplexity for deep research](https://www.zemith.com/en/products/zemith-vs-perplexity)
- [AI Presentation Maker: create PowerPoint decks in seconds](https://www.zemith.com/en/features/ai-presentation-maker)