Submagic earns praise for captions and fast support, while one-star reviews cite billing, cancellation and credits.

By KevinEvery rating and review checked on 11 November 2026

We read Submagic's public Trustpilot profile (4.5 out of 5 across 862 reviews), its pricing page and its help center on 11 November 2026. 87% of reviewers give five stars, many praising the captions and the support team, while the 7% of one-star reviews describe repeated charge attempts, having to pay before cancelling, and a paid plan that felt like it gave no credits. Starter is $19/month for 45 credits (15 videos of up to 2 minutes or 5 Magic Clips) and Pro is $39/month. Zemith Plus ($15.99/month) gives you Captions, Language Swap dubbing, Lipsync, Ad Maker, video models and AI chat on 1.5M monthly credits, but it does not clip long videos into shorts.

ZemithOur pick

Zemith Plus gives you captions, dubbing, presenter ads, video models and AI chat for $15.99/mo.

  • Captions transcribes any short clip, lets you fix words, and burns them in with six styles (Bold, Clean, Highlight, Backdrop, Minimal, Karaoke) at the top, middle or bottom; Ad Maker adds word-by-word captions to every 9:16 presenter ad.
  • Language Swap dubs clips of up to 60 seconds into 21 languages with lip-sync and optional voice cloning in nine, and Lipsync and Voice Change re-voice a clip.
  • Reframe, Remix / Recast, 4K/60fps upscale, Veo 3.1, Kling V3.0, Seedance 2.5 and Wan video, Director films, Product Studio and GPT, Claude, Gemini and Grok chat all run on the same $15.99/mo Plus plan.
  • Plainly: Zemith does not cut a long podcast or stream into shorts (Submagic's Magic Clips), has no text-based timeline editor, and Captions support Latin, Greek and Cyrillic scripts only. It is built for creators who caption and dub short clips and also want the rest of the AI stack.
Submagic Starter (monthly billing)$19/mo

45 credits per member: 15 videos of up to 2 minutes or 5 Magic Clips; Pro is $39/mo for 40 videos

Zemith Plus$15.99/mo

1.5M credits · Captions + Language Swap + Lipsync + Ad Maker + Veo 3.1, Seedance 2.5 + GPT, Claude & Gemini

Start free on Zemith

Free plan · $0 today · No card needed

How Submagic is rated on Trustpilot.

4.5

Trustpilot, 862 reviews · read 11 Nov 2026

Most reviewers rate Submagic highly for captions and support, while one-star reviews focus on billing, cancellation and credits:

5 stars87%
4 stars4%
3 stars<1%
2 stars1%
1 star7%

Read on Submagic's public Trustpilot page on 11 November 2026. Submagic's own homepage cites 4.8 on Trustpilot and 4.9 on G2; the Trustpilot page showed 4.5 when we read it, and Trustpilot notes the company has not recently invited customers to leave reviews. We could not open a G2 star breakdown to verify it.

Upload a clip with speech, fix any word, pick a style and burn the captions in, or dub the clip into another language first, with the credit cost shown before you run it.

The three complaints Submagic users repeat most in 2026.

Billing retries and being made to pay before cancelling.

“Being forced to pay before canceling the subscription feels like a forced purchase, not a free choice.”Trustpilot, 1-star review, Nov 2026
“Today I saw around ten attempts to charge €46.”Trustpilot, 1-star review, Oct 2026
On ZemithZemith's Free plan needs no card, paid prices are public, and you can cancel anytime from your profile.

A paid plan that felt like it gave no credits.

“So I upgraded to the paid plan of $20/month and got 0 credits.”Trustpilot, 1-star review, Jan 2026
“Magic Clips cost 8 credits each.”Submagic Help Center, Official credit rates, Checked 11 Nov 2026
On ZemithZemith Plus includes 1.5M monthly credits shared by every studio, every generation shows its credit cost before you confirm, and $10 top-ups (800,000 credits) never expire.

Slow or missing support replies.

“Response times are extremely slow, and in some cases I received no response at all.”Trustpilot, 1-star review, Jun 2026
On ZemithZemith's Free plan lets you test the workflow before paying anything, and every paid price and credit cost is shown up front.

What Submagic genuinely gets right, and how Zemith builds on it.

Fast, friendly support from a small team.

“It was a great support from Mohammad who understood my issue well and helped, thank you!”Trustpilot, 5-star review, Nov 2026
“Great product and very friendly and helpful customer support :)”Trustpilot, 5-star review, Nov 2026
On Zemith tooZemith Captions gives the same fix-any-word-then-burn-in loop, with six caption styles and top, middle or bottom placement.

Captions in a very wide range of languages and long-to-short clipping.

“Generate viral caption styles in 118 languages with 99% accuracy.”Submagic homepage, Official product claim, Checked 11 Nov 2026
Honest noteZemith Captions work for Latin, Greek and Cyrillic text only, and Zemith has no Magic Clips equivalent for cutting a long video into shorts. Zemith dubs short clips into 21 languages with lip-sync, which captions alone do not do.

How Submagic compares with Zemith on price, captions and video tools.

Published US prices from submagic.co/pricing and Submagic's help center, Zemith from zemith.com/pricing. Checked 11 November 2026. Submagic prices are per member.

CapabilitySubmagic StarterSubmagic ProZemith PlusZemith Professional
Monthly price (USD)
Monthly / yearly billing
$19/mo per member ($12/mo yearly) · 45 credits$39/mo per member ($23/mo yearly) · 120 credits$15.99/mo ($179.88/yr · $14.99/mo)$29.99/mo ($299.88/yr · $24.99/mo)
Videos per month
What the credits make
15 videos up to 2 min, or 5 Magic Clips40 videos up to 5 min, or 15 Magic Clips1.5M credits across captions, dubbing, ads and video; cost shown before each runSame tools with 2x the monthly credits (3M)
Auto captions
Burned-in subtitles
AI captions in 118 languages (claimed), standard templatesPlus auto zooms, bad-take and silence removal, Brand KitCaptions in 6 styles for Latin, Greek and Cyrillic text, editable before burn-inSame
Long video to shorts
Clip extraction
Magic Clips, 8 credits eachMagic Clips, 8 credits eachNot availableNot available
Dubbing & lip-sync
Translate and re-voice
AI Video Translator listed; not described on the pages we readSameLanguage Swap (21 languages, clips up to 60 s, voice clone in 9) + Lipsync + Voice ChangeSame tools, more credits
Presenter ads & video models
Beyond captions
AI Actors Studio listed; not priced separately on the pricing pageSameAd Maker 9:16 presenter ads + Veo 3.1, Kling V3.0, Seedance 2.5, Wan + Director filmsSame, with 2x the monthly credits
AI chat, research & files
Scripts, research, reports
Not includedNot includedGPT, Claude, Gemini, Grok + Deep Research + Word, PowerPoint, Excel & PDFAll Plus tools + Claude Opus, flagship GPT & Cloud agents

Our verdict: Submagic is strong for captions and clipping, while Zemith Plus ($15.99/mo) gives creators captions, dubbing, ads, video and AI chat in one plan.

  • Submagic scores 4.5/5 on Trustpilot (862 reviews); one-star reviews cite repeated charge attempts, paying before cancelling and credits.
  • Starter ($19/month per member) makes 15 videos of up to 2 minutes or 5 Magic Clips, and Pro ($39/month) makes 40 videos of up to 5 minutes.
  • Zemith Plus ($15.99/month) includes Captions, Language Swap, Lipsync, Ad Maker, Veo 3.1 and Seedance 2.5 video and GPT, Claude and Gemini, but no Magic Clips-style long-video clipping.
  • Want the plan-by-plan credit math? Read our Submagic pricing breakdown.

Questions people ask about Submagic.

Is Submagic worth it in 2026?

For creators who caption lots of short videos or turn long videos into clips with Magic Clips, Submagic is well liked, with a 4.5/5 Trustpilot score across 862 reviews. Starter is $19/month for 15 videos of up to 2 minutes, so volume and video length decide whether it is worth it.

What do people complain about on Submagic?

Billing and cancellation (repeated charge attempts and having to pay before cancelling), a paid plan that felt like it gave no credits, and slow support replies in some reviews.

Does Zemith have Submagic-style captions?

Yes for captions: upload a clip with speech, fix any word, and burn in Bold, Clean, Highlight, Backdrop, Minimal or Karaoke captions. Captions work for Latin, Greek and Cyrillic text, and Zemith does not have Magic Clips for cutting long videos into shorts.

Can Zemith dub a video as well as caption it?

Yes. Language Swap translates clips of 2 to 60 seconds into 21 languages with lip-sync, can keep the speaker's voice in nine, and can add captions in the new language in the same run.

Caption, dub, lip-sync and turn clips into ads in one $15.99/mo workspace.

Open Captions

Read these next to compare the other short-form video tools.

Article by Kevin · Founder at Zemith

Founder of Zemith, the all-in-one AI workspace built for people who use GPT, Claude, Gemini, Grok and Creative Studio every day.

I spend my weeks testing model releases, pricing structures and real document, research and creative workflows across Web, iOS and Android.